Customer Support

Find answers to your frequently asked questions.

Contact us

Worldwide Reservations

Email us
Send your questions and comments.

Online Reservations

I'm having trouble making an online web reservation. Is there a toll-free number I can call for help?
Am I required to enter my credit card number online to book a reservation? Is your reservation process secure?
Do I need an account to make a reservation online? How long does it take to get an account?
Can I reserve more than one room at a time when I book online?
How do I indicate a special request with my reservation?
Where can I find maps and driving directions to my hotel?

Frequently Asked Questions

Online Reservations

General Hotel Policies

Changing Your Travel Plans

Using Radisson.com